Like many women today, 37-year-old Hannah Hopkins from Oxford felt pressured to appear at her best at all times. With a job demanding hundreds of early morning flights abroad, Hannah decided to undergo eyeliner tattoo treatment as she thought that semi-permanent make-up would help her look polished throughout the day.
Hannah’s decision came after having already undergone microblading surgery on her eyebrows. According to a recent report, she did her homework by researching options and attended a Harley Street clinic in May 2018.
As soon as Hannah arrived at the venue, however, things went terribly wrong. Her practitioner was running 30 minutes late, eventually turned up wearing no shoes resulting from an alleged house fire, and kept referring to her by the wrong name.
Hannah was further worried when she requested to see the eyeliner shape sketched out and was told that, due to an anaesthetic gel already applied at this stage, it could cause blindness by opening her eyes. Already blind in one eye, Hannah had not been informed beforehand of what exactly the procedure would involve and possible related risks.
Once the tattooing began, the situation drastically worsened, described by Hannah as something like a scene from a ‘horror film’. She suffered ‘immense pain’, kept having her eyes wiped which she later discovered was because she was ‘bleeding so much’. Despite her protestations, she was pinned down, and ordered to ‘suck it up’ and ‘stop behaving like a baby’ as the practitioner wouldn’t stop until it was finished.
Afterwards, Hannah was covered in blood and had a swollen, purple face with ‘eyes like slits’. Even worse, the shape of the eyeliner on her eyelids was uneven and far from the natural look she’d aspired to.
Back home in Oxford the same day, Hannah attended A&E at her local hospital and was told by doctors that her eyelids had been cut because she has the wrong shape for this type of treatment. Initially prescribed six steroids a day for three days followed by a course of antihistamines, paracetamol and ibuprofen, Hannah has since been diagnosed with post-traumatic stress disorder.
Correctional treatment to have the eyeliner removed by a skin repair expert is being undertaken over ten sessions across a two-year period charged at £650 per session. Doctors have advised they can’t treat any damage to her eyes until the eyeliner is fully removed.
It turns out that Hannah’s practitioner was uninsured. Her story is a stark warning to others about only embarking upon semi-permanent beauty treatments such as this with proven, insured specialists.
If you’ve experienced harm at the hands of a beauty therapist, contact us in confidence to ask about making a claim for compensation. Our dedicated legal team can progress a case on your behalf against both insured and uninsured individuals or salons.